We are very excited to have partnered with iamproperty Group (pioneers of the market-leading iamsold auction service and specialist Auction Conveyancing provider Medway Law) and Connells Group to launch a transformative Auction Buyer Conveyancing Service. Designed to meet the 56-day completion timeframe. This innovative service promises to change the Modern Method of Auction conveyancing experience by combining speed, transparency and exceptional customer service.
Recognising the complexities of auction purchases, we’ve worked closely since early 2024 to refine processes. We’ve eliminated inefficiencies and developed a tailored conveyancing solution. The result is a service that enhances speed, transparency and overall client certainty and satisfaction.
Newly launched service
The newly launched service is designed to provide a seamless and efficient conveyancing experience. By ensuring shared caseload allocation between the seller and purchaser firms. Allowing for consistent and knowledgeable case management. Tailored documentation and workflows streamline transactions, reducing delays and unnecessary complications. Enhanced operational efficiency eliminates redundant steps and improves communication, ensuring a smooth process from start to finish. Competitive and transparent pricing gives buyers confidence and clarity. While industry-leading technology enables them to track progress 24/7 and interact with their conveyancer at their convenience.
Following a successful soft launch in August 2024, the partnership has already delivered impressive results. Completing record numbers in rapid timescales, with an average completion time of 49 days, surpassing the industry benchmark. An NPS score of 85 reflects outstanding customer satisfaction. And completion times as swift as 12 days from receipt of draft contract in select cases, demonstrating the efficiency of the process and customer journey.
Sharon Beedham, our relationship director, commented. “This partnership exemplifies the power of working together to drive innovation in the property sector. By combining our legal expertise with the auction specialists at iamproperty Group and Connells Group, we’re setting a new standard for speed and customer satisfaction in auction conveyancing.”
Julian Lavender, relationship director at iamproperty, added. “The auction market is evolving rapidly, and this initiative is an important step in shaping its future. This collaboration ensures that auction transactions become even more efficient, accessible, and attractive to buyers and sellers alike. This initiative not only streamlines the conveyancing process but also paves the way for greater innovation and growth in the sector.”
Jeanette Coughlan, home conveyancing director at Connells Group, said. “By integrating technology with expert case progression, this service provides buyers with the support, speed and certainty they need when purchasing through auction. Both buyers and sellers across our estate agency network are increasingly aware of the benefits of the modern method of auction. This partnership demonstrates our commitment to them by elevating this unique customer experience and making their transaction as stress-free as possible.”
As the service continues its national rollout across the Countrywide and Connells network, ONP Solicitors, iamproperty, and Connells Group remain committed to enhancing the auction conveyancing experience, making property transactions faster, more transparent, and something to be celebrated, not tolerated.
